When searching for the perfect HOA manager, there are certain skills you want to look out for. Understanding the scope of these services and the typical HOA fees is essential for making informed decisions regarding your HOA's financial planning and operations.
1. Accounting and Financial Advising Services
One of the primary responsibilities of an HOA manager is to handle accounting and financial advising services. This includes tasks such as bookkeeping, budget planning, and financial reporting. The manager may suggest how much to budget for future costs, anticipate maintenance needs for common properties, and provide guidance on finding reputable contractors. For example, they can help with estimating the budget for regular repairs, landscaping services, or improvements to community amenities.
2. Oversee Collection Actions
HOA managers play a vital role in overseeing collection actions. Their professionalism and impartiality as non-residents of the community can be beneficial in handling delicate matters such as preparing notices of delinquent assessments or enforcing late fees. For instance, part of their role may include communicating with homeowners regarding outstanding payments, and initiating necessary legal actions if needed—a delicate task that benefits greatly from the expertise of an association manager.
3. Enforce HOA Rules
Enforcing community rules is another responsibility well-suited for HOA managers. They act as mediators and enforcers of the HOA's governing documents. This can include addressing violations, issuing warnings or fines, and ensuring compliance with architectural guidelines. For example, the manager will often handle situations like towing improperly parked vehicles or removing items left on common property violating the rules.
4. Dealing with Insurance
HOA managers often deal with insurance-related matters on behalf of the association. While this is not a regularly required activity, it is crucial to have someone knowledgeable handling insurance claims when needed. For instance, if the community experiences damage due to a natural disaster, the manager can guide the board through the insurance claim process, coordinate with adjusters, and ensure the HOA receives appropriate coverage.
5. HOA Newsletter Creation
Many HOAs have regular communication channels with residents, such as newsletters or community updates. Property managers can create and distribute these documents on behalf of the HOA. They can take care of content creation, design, printing, and related costs. Newsletters can be a valuable tool for sharing important community information, upcoming events, and policy reminders.
6. Contractor Oversight
When it comes to property maintenance, HOA managers often oversee contractors hired to perform various tasks. They act as the point of contact, ensuring the work is completed satisfactorily, within budget, and according to the agreed-upon timeline. For example, if the HOA decides to repaint the community clubhouse or repair a pool, the manager will coordinate with contractors, obtain competitive bids, and oversee the project's progress.
Comments